#EXperience Matters
SUCCESSFUL CHANGE MANAGEMENT
BEGINS WITH EXPERIENCE MANAGEMENT
- A PLUS LEADERSHIP -
WHY EXPERIENCE MATTERS
Through experiences, we tell our stories, we shape our personalities, and build our perception of life as we know it. Certain life experiences bring out our true emotions.
This phenomenon is also seen in businesses. There are experiences that businesses can count on to shape their future, such as customer experience, employee experience and in this modern world, digital experience.
As change is now too fast for us to digest, a sales report generated only a moment ago could already be expired. A simple social media post from a discontented employee or a negative review from a loyal customer could destroy that positive report and mean the worst for a business in a domino-effect manner.
Such capabilities are now at your fingertips, as the relevant insightful data and intelligent platform from A PLUS are available to support experience management in your organization.
It is more important than ever to use experience management technology to make the most of your investments in your businesses.
WE HELP LEADING ORGANIZATIONS
CLOSE EXPERIENCE GAPS
EXPERIENCE REALITY
LEADERS' PERCEPTION
69% Believe employees are engaged
71% Believe employees are satisfied with their benefits
81% Believe employees would recommend the company as a great place to work
6-10 Digital tools deployed are being used by employees
43% Believe digital tools deployed improve employee productivity
>82% Believe employees are satisfied with systems training strategy
REALITY
VS
34% of employees are engaged
48% of employees are satisfied with their benefits
38% of employees would recommend the company as a great place to work
1-5 Digital tools being used by employees
<28% of employees believe digital tools impact productivity positively
74% employees dissatisfied with current approach to systems training
THE EXPERIENCE GAP
Misaligned strategy
Inconsistent execution
Lack of prioritization
Confusion
Frustration
THE EXPERIENCE GAP
Why WalkMe Workstation
WalkMe Workstation has 5 main features, (Search, OnBoarding, Notifications, Shoutouts, and Shuttles). WalkMe Workstation is available for Windows, MAC, and Web brings the WalkMe experience to employees’ desktop, enabling
Business Continuity with WalkMe
Expand your digital adoption strategy and leverage your technology investments to ensure employees are productive and engaged, your customers are satisfied, and executives have full visibility into business productivity.
Digital Adoption
Discover Why Leading Enterprises are Using WalkMe’s DAP - Instantly Simple Digital Training, Engagement and Automation
Employee Experience
Qualtrics Employee Experience Overview - Engaging Employees in the "Moments that Matter"
CUSTOMER SUCCESS
SIAM CEMENT GROUP
Easy, On Demand Focused Guidance
With over 25,000 employees, The Siam Cement Group Public Co. Ltd. is the largest and oldest cement and building company material in Thailand and SEA. Internally, SCG uses the Cornerstone LMS Software for their year-end competency appraisals as well as setting IDP and learning for all their employees. Cornerstone is a great software with multiple options and ways to access necessary information. With greater flexibility in software, it comes with more ways to utilize the Cornerstone than what the end-users might be required to do. WalkMe helps make Cornerstone easier to use thereby improving employee satisfaction towards the appraisal and learning process.
